Tag Archives: Webhelp UK

Transforming the customer experience – Companies that Have Transformed the Customer Experience

BLOG: By Helen Murray, Chief Customer Solutions Officer of Webhelp UK – Customer experience transformation is underpinned by considerable knowledge, careful, expert data analysis and – most importantly – getting to know your customer. It’s impossible for any B2C company to serve customers well if it doesn’t know who they are, or if its people have become so immersed in the corporate world that they have failed to consider the most basic needs of service users. Continue reading Transforming the customer experience – Companies that Have Transformed the Customer Experience

Webhelp UK gives colleague £9,000 new car voucher as thank you for hard work

PRESS RELEASE: Webhelp UK, one of the country’s leading business process outsourcers (BPO), has given one lucky colleague a £9,000 voucher to spend on a new car. Lorna Lewis, from Falkirk, who works at the business’s Larbert site, claimed the top prize and can now purchase a new set of wheels courtesy of Arnold Clark. Continue reading Webhelp UK gives colleague £9,000 new car voucher as thank you for hard work