Tag Archives: SPLICE Software

SPLICE Software Announces Senior Management Changes

SPLICE Software, which specializes in using Big and small Data and Artificial Intelligence to drive customer engagement announced a series of senior management appointments to more effectively manage the core businesses and drive global expansion. Darin M. Reffitt has joined SPLICE as Vice President of Marketing, while Tracy Borreson has been promoted to Senior Vice President of Client Success in light of her expanded responsibilities and accomplishments as SPLICE’s Director of Client Care over the past two years. Continue reading SPLICE Software Announces Senior Management Changes

Delivery Surveys from SPLICE Software Give Companies Insights on “Last Mile” Service Satisfaction

PRESS RELEASE: Making a great first impression with customers is important, but it’s the most recent customer touch that tends to linger in consumers’ minds. Thanks to the widespread use of “last mile” delivery services by ecommerce companies and organizations that contract out merchandise delivery, that last impression is often a mystery. SPLICE Software, an industry leader in the customer experience sector, aims to change that with the launch of a new delivery survey solution. Continue reading Delivery Surveys from SPLICE Software Give Companies Insights on “Last Mile” Service Satisfaction

New Mobile Leaderboard App from SPLICE Supercharges Employee Engagement with Enhanced Gamification Strategy

PRESS RELEASE: SPLICE Software, an industry leader in the customer experience sector, has released the latest version of the company’s Mobile Leaderboard, a gamification solution that helps businesses achieve higher levels of employee engagement through friendly competition between employees. An earlier version originally debuted at the LAUNCH Festival in San Francisco in February, where it received an enthusiastic reception. The new version enhances security, interface capabilities and data visualization. Continue reading New Mobile Leaderboard App from SPLICE Supercharges Employee Engagement with Enhanced Gamification Strategy

SPLICE Software Announces Dialog DashboardTM

SPLICE Software, the leading provider of automated, Data-Driven DialogsTM for Customer Experience Management, announces they will be launching their new Dialog DashboardTM at the National Retail Federation’s Annual Convention & Expo on January 14, 2014. The Dialog DashboardTM is a part of the latest generation of the SPLICE Dialog SuiteTM, an interactive campaign management and reporting tool available to all SPLICE clients.  Continue reading SPLICE Software Announces Dialog DashboardTM