Tag Archives: Pegasystems

Why Omni-channel Must be Omnipresent in the Innovation Evolution

graham-lloydGuest Post By Graham Lloyd, Industry Principal of Financial Services at Pegasystems. Graham explains how omni-channel is the key to customer engagement in the FS industry… There’s never been a better time to be financial services customer – in theory, at least. Once upon a time, if you had a query about your bank account or insurance policy, you either had to go into a physical branch to find an answer to your question, or sit on a telephone line during office hours waiting for an operative to answer your call. Continue reading Why Omni-channel Must be Omnipresent in the Innovation Evolution

Pegasystems Named a Leader in Gartner’s Magic Quadrant for BPM-Platform-Based Case Management Frameworks

PRESS RELEASE: Pegasystems announced it has been named a Leader in the Gartner Magic Quadrant for BPM-Platform-Based Case Management Frameworks (1) for the second consecutive year. Gartner evaluated commercial case management applications built on the Pega® 7 Platform, which enables users to quickly build and evolve business systems, while simplifying and automating operations so organizations can reduce costs, improve agility, and deliver the end-to-end experiences customers demand. Continue reading Pegasystems Named a Leader in Gartner’s Magic Quadrant for BPM-Platform-Based Case Management Frameworks

Pega Launches Industry’s First End-To-End Automation Platform To Intelligently Optimise How Work Gets Done With Robotic Automation, BPM, and CRM

PRESS RELEASE: Pegasystems announced Pega® Robotic Automation is now fully unified and available within the Pega® 7 Platform for Case and Business Process Management (BPM) and its portfolio of Customer Relationship Management (CRM) applications. For the first time, organisations can intelligently optimise how work gets done – by both humans and robots – across the enterprise from a central end-to-end platform. Continue reading Pega Launches Industry’s First End-To-End Automation Platform To Intelligently Optimise How Work Gets Done With Robotic Automation, BPM, and CRM

Pega Enhances Applications To Enable Banks To Centrally Manage Onboarding And KYC For Both Corporate And Personal Banking For The First Time

PRESS RELEASE: Pegasystems announced enhancements to its industry leading Pega® Client Lifecycle Management (CLM) and Pega® Know Your Customer (KYC) applications that provide the industry’s first unified solution for managing both corporate and personal banking customer journeys. No other solution allows banks to reduce the massive cost, regulation, and complexity they face from onboarding and offboarding clients across all lines of business on a global scale. Continue reading Pega Enhances Applications To Enable Banks To Centrally Manage Onboarding And KYC For Both Corporate And Personal Banking For The First Time

Pegasystems Recognized as a Leader in the Gartner Magic Quadrant for Intelligent Business Process Management Suites for Eleventh Straight Year

PRESS RELEASE: Pegasystems announced that it has been named a Leader by Gartner in the Magic Quadrant for Intelligent Business Process Management Suites (1) report. Pega has been recognized as a Leader in this report every year since its inception in 2006. Continue reading Pegasystems Recognized as a Leader in the Gartner Magic Quadrant for Intelligent Business Process Management Suites for Eleventh Straight Year