Tag Archives: NewVoiceMedia

NewVoiceMedia announces Winter ’17 release to transform the way businesses connect with customers worldwide

PRESS RELEASE: NewVoiceMedia announced its Winter ’17 release today, unveiling product enhancements that will transform the way businesses of all sizes connect with their customers worldwide. While NewVoiceMedia creates updates to its ContactWorld technology every week, as a company with cloud computing and agile development methods at its core, it is revealing a number of new product features to offer sales and service teams improved performance, efficiency, user experience and infrastructure. Continue reading NewVoiceMedia announces Winter ’17 release to transform the way businesses connect with customers worldwide

NewVoiceMedia positioned in the “Challengers” Quadrant of Gartner’s Magic Quadrant for Contact Centre as a Service (CCaaS), Western Europe

PRESS RELEASE: NewVoiceMedia announced it has been positioned by Gartner, Inc. in the “Challengers” quadrant of the Magic Quadrant for Contact Centre as a Service (CCaaS), Western Europe. Continue reading NewVoiceMedia positioned in the “Challengers” Quadrant of Gartner’s Magic Quadrant for Contact Centre as a Service (CCaaS), Western Europe