Tag Archives: eGain

Express Gifts Ltd deploys eGain Cloud for digital customer engagement

PRESS RELEASE: eGain announced that Express Gifts Ltd, one of the largest direct mail order businesses in the UK., has deployed eGain Cloud™ for knowledge-powered digital customer service. This solution has been deployed across Express Gifts’ Studio and Ace brands, serving around 1.5 million customers. Continue reading Express Gifts Ltd deploys eGain Cloud for digital customer engagement

eGain appoints Maureen Ellenberger as Senior Advisor

PRESS RELEASE: eGain announced that it has brought on board Maureen Ellenberger as Senior Advisor. Formerly Director of Veterans Relationship Management at the Department of Veterans Affairs (VA), Maureen will bring industry-specific insights to guide solution and business development for eGain in the healthcare sector. Continue reading eGain appoints Maureen Ellenberger as Senior Advisor

eGain to host Digital+AI Day 2016 in Chicago

PRESS RELEASE: eGain, the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on October 11, 2016 in Chicago. The event will build on the success of eGain Digital Day London, which was sold out with a 30% increase in attendance year over year and transformational success stories presented by CxO’s representing eGain clients EE (formerly Everything Everywhere, now part of BT Group) and HMRC (Her Majesty’s Revenue and Customs). Continue reading eGain to host Digital+AI Day 2016 in Chicago