Tag Archives: Altitude Software

Altitude Integrates Chat with Xperience Proactive Contact Center Solution

Altitude Software, a global provider of omnichannel solutions to deliver great customer experiences, is announcing today the integration of LiveChat with Altitude Xperience Proactive, a flexible contact center solution with features and service plans fit for customer-centric businesses aiming for growth. Continue reading Altitude Integrates Chat with Xperience Proactive Contact Center Solution

Whitestar Chooses Altitude Software to Optimize Customer Experience

PRESS RELEASE: Altitude Software announced that Whitestar Asset Solutions, a leading independent loan servicing and advisory platform in Portugal, is implementing its solutions to optimize customer interactions within its integrated asset management solutions to investors and originators. Continue reading Whitestar Chooses Altitude Software to Optimize Customer Experience

Eric Penisson Joins Altitude Software as Executive Vice President for Business Development, Channels and Alliances

PRESS RELEASE: Altitude Software announced that Eric Penisson has joined the Company as Executive Vice President for Business Development, Channels and Alliances. With 25 years of industry experience, Eric will lead Altitude’s evolving channel and alliances strategy in order to maximize customer value, expand new routes to market and drive growth and revenue through the partner eco-system. Continue reading Eric Penisson Joins Altitude Software as Executive Vice President for Business Development, Channels and Alliances

Grupo SM Achieves More Efficient Customer Service with Altitude Software

PRESS RELEASE: Altitude Software is announcing that Grupo SM, one of the main publishing groups in Spain and Latin America, has implemented its Altitude Workflow solution, achieving better, more efficient customer service while better managing company resources. Continue reading Grupo SM Achieves More Efficient Customer Service with Altitude Software

NEURON Launches Altitude-Powered Advanced Medical Contact Center

PRESS RELEASE: Altitude Software announced that NEURON, a major Third Party Administrator (TPA) for the healthcare industry in the MENA region, has implemented Altitude uCI solutions in its medical contact center to ensure excellence in customer care delivery and handle the fast-paced growth of its operations in the United Arab Emirates (UAE). Continue reading NEURON Launches Altitude-Powered Advanced Medical Contact Center