PRESS RELEASE: Genesys® the global leader in omnichannel customer experience and contact centre solutions, has completed its previously announced acquisition of Interactive Intelligence. Continue reading Genesys Completes Acquisition of Interactive Intelligence to Create World’s Leading Omnichannel Customer Experience Solutions Company
PRESS RELEASE: NICE announced that the acquisition of inContact closed today. This game-changing deal brings together two market leaders in contact center applications and contact center cloud, offering the market’s first truly integrated contact center platform with an advanced analytics-driven workforce optimization (WFO) suite in the cloud. Continue reading NICE Announces Closing of inContact Acquisition
PRESS RELEASE: Hewlett Packard Enterprise announced that it has completed its acquisition of SGI, a global leader in high performance solutions for compute, data analytics and data management, for $7.75 per share in cash. Continue reading Hewlett Packard Enterprise Completes Acquisition of SGI
PRESS RELEASE: Carousel Industries announced it has completed its acquisition of Atrion, Inc., a leading IT services firm specializing in security, productivity and collaboration, unified communications, networking, applications and integrations, and data center solutions. With the completion of the deal, Carousel now has more than 1,400 professionals in 27 locations nationwide. Continue reading Carousel Industries Completes Acquisition of Atrion, Inc.
PRESS RELEASE: Webhelp, has announced the acquisition of top social content moderation company, Netino. Headquartered in Paris, France, Netino specialises in monitoring social conversations and ensuring appropriate responses on a round the clock basis. With operators situated across the globe and speaking more than 10 different languages, Netino can offer clients the choice of location and language that best meets their needs to ensure conversations online involving their brand are appropriate and achieving their objectives, while at the same time dealing with inappropriate or negative comments immediately and robustly. Continue reading Webhelp Expands Social Expertise with Acquisition of Social Content Moderation Firm Netino