PRESS RELEASE: TeleTech announced that it has closed the acquisition of Canadian-based customer experience provider, Atelka. Under the terms of the agreement, Atelka will become part of TeleTech’s Customer Management Services (CMS) segment. This transaction is expected to be immediately accretive to earnings on a per share basis. Continue reading TeleTech acquires Atelka
PRESS RELEASE: Evolve IP announced that it has acquired Xtium, Inc. a mid-Atlantic based cloud computing services provider. The strategic purchase is part of Evolve IP’s ongoing growth strategy and will provide the company with increased penetration into the healthcare technology vertical market. Established in 2007, Xtium provides Disaster Recovery, Desktop as a Service (DaaS), managed cloud hosting and managed online backup. Continue reading Evolve IP Acquires Xtium, Inc.
PRESS RELEASE: BroadSoft has acquired VoIP Logic, a wholesale provider of BroadWorks-based cloud communications services to internet and other service providers in the US. VoIP Logic has been successful in growing its customer base by offering an attractive cloud wholesale offer to its customers. This cloud model will be added to the BroadSoft BroadCloudⓇ portfolio and addresses the needs of service providers who want greater control of their platform. Continue reading BroadSoft Acquires VoIP Logic
PRESS RELEASE: Enghouse Systems announced it has acquired Presence Technology, S.L. (“Presence”) for a purchase price of approximately $17.4 million (net of the cash acquired), subject to certain price adjustments and other considerations. Presence’s annual revenue is approximately $13.2 million. Continue reading Enghouse Systems Acquires Presence Technology
PRESS RELEASE: Medallia announced that it has acquired Kampyle, Ltd., the best-of-breed software platform for capturing customer feedback on digital and mobile channels. Effective today, Medallia will offer a new product solution, Medallia Digital™, that combines Medallia’s powerful data analytics platform with Kampyle’s state-of-the-art web and mobile feedback capture capabilities. Continue reading Medallia Acquires Digital Voice of Customer Leader Kampyle