Tag Archives: 8×8

Bluecrest health screening to boost customer service through cloud communications

PRESS RELEASE: Bluecrest Health Screening is introducing cloud-based communications technology to improve the service for its customers. Adopting 8×8’s Virtual Contact Centre and Quality Management solutions will give the company’s customer service agents the tools to provide an excellent experience at every stage of an interaction. Continue reading Bluecrest health screening to boost customer service through cloud communications

New Research Shows the Inevitability of Cloud in Contact Centers with Three Quarters of Companies Having Adopted or Planning to Adopt Cloud-based Systems

PRESS RELEASE: 8×8 released the findings of a survey, conducted in partnership with the CCNG Contact Center & Customer Care Industry Professional Network, that suggests cloud-based contact center technologies are gaining strong momentum. The survey further suggests that the industry has reached a tipping point in cloud-based technology adoption among companies of all sizes. Continue reading New Research Shows the Inevitability of Cloud in Contact Centers with Three Quarters of Companies Having Adopted or Planning to Adopt Cloud-based Systems

Movement Mortgage Chooses 8×8 Enterprise Cloud Communications to Support Rapid Company Growth

8x8-INC-HiResPRESS RELEASE: 8×8 announced that it has been selected by Movement Mortgage, an innovative mortgage loan company, to replace its legacy communications system with 4,500 seats of 8×8’s Virtual Office (VO) solution. Movement Mortgage, after an extensive multi-vendor review, chose 8×8 for its enterprise-grade cloud solution, industry-leading call quality and reliability, single number reach, and mobile capabilities. Continue reading Movement Mortgage Chooses 8×8 Enterprise Cloud Communications to Support Rapid Company Growth

Jeff Romano Joins 8×8 as SVP of Global Services and Support

8x8-INC-HiResPRESS RELEASE: 8×8 announced that Jeff Romano has joined the company as Senior Vice President of Global Services and Support. As 8×8 continues to gain momentum with international mid-market and enterprise customers, Romano’s charter is to transform and revolutionize the entire customer experience from deployment of services to ongoing service adoption, support, and customer success. Continue reading Jeff Romano Joins 8×8 as SVP of Global Services and Support