Tag Archives: [24]7

[24]7 Appoints Former Splunk Executive as Head of Engineering and Products

PRESS RELEASE: [24]7 announced the appointment of Guido Schroeder as Chief Product Officer. In this role, Schroeder will be responsible for leading all global engineering and product teams, focused on integrating [24]7’s substantial technology assets across its product portfolio. He will report directly to [24]7 Chief Executive Officer PV Kannan. Continue reading [24]7 Appoints Former Splunk Executive as Head of Engineering and Products

Book Hotels Direct For Better Customer Service

christopher-schyma-vp-travel-hospitality-247Guest Post By Christopher Schyma, Vice President, Hospitality and Travel, [24]7… News that Hilton Worldwide, the world’s biggest hotel chain, has announced a new ‘predictive chat’ booking service on its websites is a reminder that booking rooms directly from corporate websites is a growing, if perhaps unexpected, trend and one that can benefit both customers and hotels alike. Continue reading Book Hotels Direct For Better Customer Service

Vodafone’s Award Winning Virtual Assistant ‘Hani’ Launched Powered By [24]7

PRESS RELEASE: [24]7 announced that Vodafone’s new virtual assistant “Hani” uses intelligent chat bot technology from [24]7 to better enable and enhance digital self-service amongst consumers. Hani recently received the “Best Digital Experience” award at the 3rd Annual Customer Experience Middle East Summit. Continue reading Vodafone’s Award Winning Virtual Assistant ‘Hani’ Launched Powered By [24]7

[24]7 Strengthens Executive Team with Two Key Appointments

PRESS RELEASE: [24]7 announced the appointment of two key members of its executive team. Joe Eskew, who previously served as vice president, worldwide sales for virtualization at Oracle has been named Chief Revenue Officer, and George Haddad, formerly chief human resources officer at Veritas Technologies LLC, has been named Worldwide Head of Human Resources. Continue reading [24]7 Strengthens Executive Team with Two Key Appointments