Rapide, the UK leader in real-time customer engagement technology, today announced it has appointed Dennis Fois as CEO. Fois, previously VP EMEA at eGain, will spearhead Rapide’s aggressive growth strategy, focusing on accelerating market penetration both domestically and abroad. Continue reading Rapide appoint new CEO to drive growth and international expansion
Matt Lawrence, formerly Account Manager at 24/7/365 contact centre, Ansaback, is joining the call scripting software innovator, CallScripter, bringing five years of product experience and a wealth of real-world contact centre know-how to the team. Continue reading CallScripter Appoints New Professional Services Consultant
OAISYS®, a leader in business call recording and contact center management solutions announced Encinitas, Calif.-based LANtelligence as the recipient of its 2013 Most Valuable Partner (MVP) in North America Award. Continue reading OAISYS Names LANtelligence 2013 Most Valuable Partner in North America
Verint® Systems Inc. announced that it is scheduled to ring the NASDAQ Stock Market closing bell tomorrow, February 5, 2014 at 4 pm ET, to commemorate its 20th Anniversary, which occurred on February 1, and to celebrate the closing of its acquisition of KANA Software, which took place February 3.
“Since its formation on February 1, 1994, Verint has been committed to delivering Actionable Intelligence® solutions that enable organizations to capture big data, glean insights from the data and then operationalize those insights throughout the organization,” says Dan Bodner, CEO, Verint. “Behind Verint’s success over the past 20 years has been our Actionable Intelligence vision, strategy involving innovative analytical solutions, customer-centric culture, and highly dedicated and talented workforce.” Continue reading Verint to Ring NASDAQ Stock Market Closing Bell and close acquisition of KANA Software
Dimension Data, the $5.8 billion global solutions and services provider, today announced that it has acquired certain subsidiaries of NextiraOne, the European multinational company that designs, installs, maintains, and supports business solutions and communications services for over 43,000 private and public sector clients throughout Europe. Continue reading Dimension Data Completes Acquisition Of NextiraOne