Sabio wins Avaya Partner of the Year award

Avaya LogoAvaya has selected customer contact technology specialist Sabio as its Partner of the Year. Sabio was presented with the award, which recognises the partner organisation that has delivered the greatest, end-to-end contribution over the previous year, at Avaya’s Annual Partner Event held earlier this week at London’s Cumberland Hotel.  Continue reading Sabio wins Avaya Partner of the Year award

Resurgent Capital Services Implements CallMiner Speech Analytics to Maintain Compliance

CallMiner, the leader in speech analytics and compliance solutions for contact centers, and Resurgent Capital Services, a leading manager and servicer of consumer debt portfolios, today announced that Resurgent has implemented the CallMiner Eureka speech analytics solution to ensure continued oversight, compliance and customer satisfaction.  Continue reading Resurgent Capital Services Implements CallMiner Speech Analytics to Maintain Compliance

ShoreTel deliver benefits of customizable virtualization without complexity for all sized businesses

ShoreTel®, the leading provider of brilliantly simple phone systems and unified communications (UC) solutions for the cloud and premises, today launched ShoreTel 14.2 which allows companies of all sizes to deploy a ShoreTel communications system in a virtual environment.  Continue reading ShoreTel deliver benefits of customizable virtualization without complexity for all sized businesses

Windstream receives 2013 ShoreTel Circle of Excellence Award

500px-Windstream_Communications.svgWindstream, a leading provider of advanced network communications, announced today that it has received ShoreTel’s Circle of Excellence Award for the 2013 partner year. The award recognizes Windstream for exceptional achievement in areas including customer satisfaction, revenue growth and proficiency with advanced applications. ShoreTel, Inc. is the leading provider of brilliantly simple phone systems and unified communications solutions.  Continue reading Windstream receives 2013 ShoreTel Circle of Excellence Award