PRESS RELEASE: eGain announced that the company will showcase its award-winning digital engagement suite for the Cisco contact centre infrastructure—eGain Solve™ for Cisco Unified CCE™—at CCW 2017 in Berlin, scheduled for February 21st through 23rd, 2017. Continue reading eGain to exhibit at Call Centre World (CCW) 2017
PRESS RELEASE: Noble Systems, a global leader in omnichannel contact centre technology solutions, has announced the dates of its 2017 Select Noble Users Group (SNUG) Conference series. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs and optimise results. Continue reading Noble Systems Announces 2017 Select Noble Users Group Conference Series
There are just weeks left for eGain Digital+AI Day, the only free event focused on leveraging digital and Artificial Intelligence to transform customer engagement and contact centre operations. Scheduled for March 14th 2017, the one-day conference will be held at The Brewery in Chiswell Street, London. Continue reading eGain Digital+AI Day – March 14th 2017
In this webinar we will go over the traits of the younger generations that are starting to dominate the marketplace as buyers and as employees, discussing: Continue reading Webinar: WFM Employee Engagement – why it matters
“By Far The Best Knowledge-share Event For Customer-centric Leaders”
An early bird rate, saving 20%, is available for the National Business Improvement Summit: Digital Customer Service & Support on November 23rd in Ealing, West London.
This rate is available for delegate places purchased on or before October 23rd. Continue reading [Early Bird Rate Available + Hotel Room Included] National Business Improvement Summit: Digital Customer Service & Support