Category Archives: Corporate News

Humanify™ Customer Engagement as a Service Now Available from TeleTech

PRESS RELEASE: TeleTech, a leading global provider of customer experience, engagement and growth solutions announced the release of its HumanifyTM Customer Engagement as a Service (HumanifyTM) offering which provides end-to-end (human, digital, automated) customer engagement across and around all touchpoints with humanity at every interaction. Continue reading Humanify™ Customer Engagement as a Service Now Available from TeleTech

EE offers first Welsh customer service in the UK, and 4G network boost in Cardiff

PRESS RELEASE: EE, the UK’s biggest mobile operator and part of BT Group, is now providing Welsh language customer service through its call centre and shops in Wales. There are more than 562,000* native Welsh speakers in the country – around one in five people – and EE’s initiative supports the Welsh Government’s efforts to encourage the everyday use of the Welsh language. Continue reading EE offers first Welsh customer service in the UK, and 4G network boost in Cardiff