Category Archives: Artificial Intelligence

Telefónica presents AURA, a pioneering way in the industry to interact with customers based on cognitive intelligence

PRESS RELEASE: Telefónica presented its fourth platform that, thanks to the application of cognitive capabilities, will be the basis for a new relationship model with costumers. AURA will enable users to manage their digital experiences with the company and control the data generated by using Telefónica’s products and services in a transparent and secure manner. Continue reading Telefónica presents AURA, a pioneering way in the industry to interact with customers based on cognitive intelligence

BroadSoft Improves Enterprise Mobility With Artificial Intelligence and a Superior User Experience

PRESS RELEASE: BroadSoft announced a pair of significant enhancements to its bMobile advanced mobility solution: Artificial intelligence capabilities and Apple CallKit support for BroadSoft Business UC-One mobile apps that provide business users with a superior mobile user experience over any device, network or location. Continue reading BroadSoft Improves Enterprise Mobility With Artificial Intelligence and a Superior User Experience

Santander is first bank in UK to let customers make payments using just their voice

Santander is pleased to be the first UK bank to enable customers to make payments using their voice. This new technology follows the successful launch of voice assistant banking, introduced last year and the enhanced functionality means the tool now understands commands such as: Continue reading Santander is first bank in UK to let customers make payments using just their voice

Sundown AI Joins the Cisco Solution Partner Program

PRESS RELEASE: Sundown AI, which builds artificial intelligence systems for customer service, announced that it has joined the Cisco® Solution Partner Program as a Solution Partner. The Internet of Everything (IoE) continues to bring together people, processes, data and things to enhance the relevancy of network connections. As a member of the Cisco Solution Partner Program, Sundown AI is able to quickly create and deploy Artificial solutions to enhance the capabilities, performance and management of the network to capture value in the IoE. Continue reading Sundown AI Joins the Cisco Solution Partner Program