Category Archives: Acquisitions & Mergers

Evolve IP acquires cloud services provider Azzaron, Inc.

PRESS RELEASE: Evolve IP, The Cloud Services Company™ announced that it has acquired Azzaron, Inc., a Workspace as a Service provider located in Mesa, Arizona. The strategic purchase, Evolve IP’s 10th acquisition, is part of the company’s ongoing growth strategy and will provide an increased presence in the American Southwest and deeper penetration into the veterinary, construction and legal vertical markets. Continue reading Evolve IP acquires cloud services provider Azzaron, Inc.

Interactions Acquires AI-Based Social Media Engagement Innovator Digital Roots

PRESS RELEASE: Interactions, LLC, a leading provider of Intelligent Virtual Assistants for enterprise customer care announced the acquisition of Digital Roots, a pioneer in artificial intelligence (AI)-based social media customer engagement. The acquisition builds on Interactions modern omnichannel approach to customer care, making it easier than ever for enterprises to engage with consumers via voice, web chat, SMS, and now, social media channels. Continue reading Interactions Acquires AI-Based Social Media Engagement Innovator Digital Roots

ALJ Regional Holdings, Inc. Announces Faneuil’s Acquisition Of BPO And Contact Center Operations From Vertex Business Services, LLC

PRESS RELEASE: Faneuil, Inc. (“Faneuil”), a leading national provider of multichannel customer care and other business processing solutions and a wholly owned subsidiary of ALJ Regional Holdings, Inc. (Nasdaq: ALJJ) (“ALJ”), announced today it has entered into an asset purchase agreement (the “Agreement”) to acquire the BPO and contact center operations of Vertex Business Services LLC (“Vertex”), a direct customer care provider of contact centers and back-office processes, including billing, collections and business analytics, and installing and supporting cloud-based customer care and billing technologies exclusively for the utilities industry. Continue reading ALJ Regional Holdings, Inc. Announces Faneuil’s Acquisition Of BPO And Contact Center Operations From Vertex Business Services, LLC

Cisco Announces Intent to Acquire MindMeld

PRESS RELEASE: Cisco announced its intent to acquire MindMeld Inc., a privatelyheld artificial intelligence (AI) company based in San Francisco. MindMeld has pioneered the development of a unique AI platform that enables customers to build intelligent and human-like conversational interfaces for any application or device. Continue reading Cisco Announces Intent to Acquire MindMeld

West Corporation Enters Into Definitive Agreement to be Acquired by Apollo Global Management

PRESS RELEASE: West Corporation, a global provider of communication and network infrastructure services announced it has entered into a definitive agreement with affiliates of certain funds managed by affiliates of Apollo Global Management, LLC (the “Apollo funds”) (together with its consolidated subsidiaries, “Apollo”), a leading global alternative investment manager, pursuant to which the Apollo funds will acquire all of the outstanding shares of West common stock for $23.50 per share in cash. Continue reading West Corporation Enters Into Definitive Agreement to be Acquired by Apollo Global Management