Category Archives: Acquisitions & Mergers

Mitel announces definitive agreement to acquire ShoreTel

Mitel (Nasdaq: MITL) (TSX: MNW) and ShoreTel (Nasdaq:SHOR) today announced that they have entered into a definitive merger agreement pursuant to which Mitel will acquire 100% of the outstanding shares of ShoreTel common stock in an all-cash transaction at a price of $7.50 per share, or a total equity value of approximately $530 million and a total enterprise value of approximately $430 million. The purchase price represents a 28% premium to ShoreTel’s closing share price on July 26, 2017. Continue reading Mitel announces definitive agreement to acquire ShoreTel

Mastercard Enhances Artificial Intelligence Capability with the Acquisition of Brighterion

Mastercard announced it has entered into an agreement to acquire Brighterion, Inc., a leading software company specializing in artificial intelligence. This acquisition will further expand its suite of capabilities that deliver an enhanced customer experience and security. Continue reading Mastercard Enhances Artificial Intelligence Capability with the Acquisition of Brighterion

Sabio acquires DatapointEurope to create £60 million revenue pan European customer experience managed service technology provider

Customer experience technology specialist Sabio has announced the multi-million pound acquisition of DatapointEurope, one of Europe’s leading Contact Centre technology service providers. Sabio’s acquisition of DatapointEurope creates a combined £60 million revenue business with true pan European capability and proven international reach and the ability to deliver transformational customer experience technology and managed service solutions to clients worldwide. Continue reading Sabio acquires DatapointEurope to create £60 million revenue pan European customer experience managed service technology provider

Mitel Completes Acquisition of Toshiba Unified Communications Systems Business Assets

Mitel®, a global leader of enterprise communications announced that it has completed the acquisition of certain assets, inventory and support obligations from Toshiba Corporation’s Unified Communications business. The announcement follows the Memorandum of Understanding signed by the two companies. Continue reading Mitel Completes Acquisition of Toshiba Unified Communications Systems Business Assets

Atento Announces Strategic Partnership with Keepcon to Expand Artificial Intelligence and Automatization Capabilities

Atento, the leading provider of customer relationship management and business process outsourcing solutions (CRM/BPO) in Latin America, and one of the three top providers worldwide, announced the signing of a strategic partnership and the acquisition of a minority stake at Keepcon, a leading provider of semantic technology-based automated customer experience management. Financial terms of the transaction were not disclosed. Continue reading Atento Announces Strategic Partnership with Keepcon to Expand Artificial Intelligence and Automatization Capabilities