All posts by Sam Heggie-Collins

Evolve IP and Monet Software Partner to Improve Workforce Management for Contact Centres

PRESS RELEASE: Evolve IP, The Cloud Services Company™ announced a partnership with Monet Software and the release of a unified, cloud-based Contact Center and Workforce Management (WFM) platform, combining Monet’s WFO Live service and Evolve IP’s award-winning, multi-channel contact center solution. Continue reading Evolve IP and Monet Software Partner to Improve Workforce Management for Contact Centres

Consentric Permissions joins UK Government G-Cloud Framework

PRESS RELEASE: UK public sector organisations can now procure MyLife Digital’s trusted GDPR permissions management services through the G-Cloud framework on the Digital Marketplace. In enabling public sector and non-profit organisations to achieve GDPR compliance, the Consentric Permissions service puts citizens in control of their personal data and what can be done with it. Continue reading Consentric Permissions joins UK Government G-Cloud Framework

Evolve IP acquires cloud services provider Azzaron, Inc.

PRESS RELEASE: Evolve IP, The Cloud Services Company™ announced that it has acquired Azzaron, Inc., a Workspace as a Service provider located in Mesa, Arizona. The strategic purchase, Evolve IP’s 10th acquisition, is part of the company’s ongoing growth strategy and will provide an increased presence in the American Southwest and deeper penetration into the veterinary, construction and legal vertical markets. Continue reading Evolve IP acquires cloud services provider Azzaron, Inc.

Semafone wins Best Call Centre Solution in the 2017 CNP awards for third consecutive year

PRESS RELEASE: Semafone announced it has been named Best Call Centre Solution in the 2017 CNP Awards. For the third consecutive year, Semafone has been recognised by the CNP Awards judges and the readers of CardNotPresent.com for its industry-leading software solution that enables contact centres to securely take payments over the phone, ease compliance with the Payment Card Industry Data Security Standards (PCI DSS) and simplify complex CNP transactions. Continue reading Semafone wins Best Call Centre Solution in the 2017 CNP awards for third consecutive year