Altitude Integrates Chat with Xperience Proactive Contact Center Solution

Altitude Software, a global provider of omnichannel solutions to deliver great customer experiences, is announcing today the integration of LiveChat with Altitude Xperience Proactive, a flexible contact center solution with features and service plans fit for customer-centric businesses aiming for growth. Continue reading Altitude Integrates Chat with Xperience Proactive Contact Center Solution

Nixxis is expanding its footprint with the opening of a new office in Turkey

Nixxis, a leading publisher of contact center software, active in 30 countries and with a growth of 20% in 2016, announced today the opening of a new office in Istanbul, Turkey. The new location enables Nixxis to broaden its international presence and supports the company’s growth strategy. Continue reading Nixxis is expanding its footprint with the opening of a new office in Turkey

IP Integration launches TrustCall On-Demand

TrustCall (an IP Integration company), a leading provider of customer engagement solutions, is exhibiting at and is Principal Sponsor of this week’s PCI London event (Park Plaza, Victoria 5th July). The company will be launching its newly patented technology, TrustCall On-Demand, solution which has been designed to enable contact centres to initiate secure, invisible and rapid call-outs to a cloud payment processing platform ensuring full-compliance with PCI DSS and future proofing for future regulations such as the EU General Data Protection Regulation (GDPR). Continue reading IP Integration launches TrustCall On-Demand

Unify and MicroAutomation Bring Innovative NG9-1-1 Solution to Tinker Air Force Base

MicroAutomation, a recognized leader in 9-1-1 solutions, and Unify, the Atos brand for communications software and services, are partnering to bring the most innovative NextGen 9-1-1 solution to Tinker Air Force Base in Oklahoma City, OK. Continue reading Unify and MicroAutomation Bring Innovative NG9-1-1 Solution to Tinker Air Force Base

Panasonic Signs First Pan-EMEA Distribution Agreement with Nuvias for IP Phone Handsets

Panasonic Business has appointed Nuvias as its first pan-EMEA distributor for its range of business IP phone handsets. This marks a major vote of confidence in the recently-formed Nuvias Unified Communications Practice and is an important addition to Nuvias’ growing portfolio of leading products designed to deliver complete end-to-end unified communications (UC) solutions. Continue reading Panasonic Signs First Pan-EMEA Distribution Agreement with Nuvias for IP Phone Handsets