[24]7 Leads Enterprise Chatbot Market with More Than 160 Organizations Using Virtual Agents

PRESS RELEASE: [24]7, a global leader in intent-driven customer engagement solutions, announced that its intelligent chatbot technology, [24]7 Virtual Agent, leads the market with more than 500 intelligent chatbot deployments, across a range of industries including banking, healthcare, insurance, retail, telecom, travel and utilities. Continue reading [24]7 Leads Enterprise Chatbot Market with More Than 160 Organizations Using Virtual Agents

RingCentral Awarded the 2017 Silver Stevie Award for Customer Service Department of the Year

PRESS RELEASE: RingCentral announced it was awarded the Silver Stevie® Award for Customer Service Department of the Year. RingCentral was selected from among more than 2,300 nominations that spanned across virtually every industry, company size, and geographic location. Continue reading RingCentral Awarded the 2017 Silver Stevie Award for Customer Service Department of the Year